myCadillac Mobile App  

The myCadillac App can help you get more out of your drives. Not sure how it works? Having problems connecting your phone? The team at Crest Cadillac is here to help clear things up.

How To Download and Setup myCadillac

First, you will need to download the myCadillac app to your compatible device. This can be done using the Apple App Store or Google Play. Next, you will be prompted to create an account. If you already have a Cadillac Owner Center account, be sure to use the same email address for the myCadillac app. The app will then walk you through the rest of the setup process.

How To Pair Your Phone With Your Cadillac

Double-check that your phone's Bluetooth is turned on before starting this process. Your touchscreen will have the option of pairing a new device. You also have the option of using the "Push to Talk" button and then saying "pair device." Under the Bluetooth settings on your phone, you should see a list of available devices to connect to. Select the one displayed on the touchscreen of your vehicle. Next, confirm the codes that will display on both your device and touchscreen.

Woman using myCadillac Mobile App

Why Won't My Phone Pair to My Vehicle?

Sometimes, the vehicle does not immediately recognize a phone. It is also possible that a previously paired phone will stop working. The solution may be as simple as restarting your phone, although this is not always successful. In these cases, the best bet is to delete and reconnect your device via Bluetooth.

You will want to find the list of "Paired Bluetooth Devices" on your touchscreen and then delete the phone you are trying to reconnect. The next step is to turn off your Cadillac, open and close your door, and then wait a minimum of two minutes.

After two minutes, restart your vehicle. You will now want to go through the steps required to pair a new device.

If you have additional questions about how the myCadillac app works, please reach out to our team. We are always happy to help and look forward to hearing from you.

Categories: Tips & Tricks